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To Close Or Not To Close

Are you choking when it comes time to fee is $1500 per month. Does that work
close the sale? Here are some approaches for your budget right now?" If it doesn't
that will make it easier. Shakespeare work for their budget, they'll let you
might have put it this way: To close or know and you can work with that. It's not
not to close, that is the question! unusual that people will say, "Well, no,
Whether 'tis nobler to suffer possible but I need to do this anyway." The
rejection Or to invite the prospect to Proposal Close Use this when you cannot
take action... Independent Professionals get the final agreement until you have
have suffered the angst of closing ten submitted a proposal with a price.
thousand times more than Hamlet has However, you must have conceptually
recited his famous soliloquy on stage. agreed on everything else - problems,
Two reasons: 1) Fear of rejection and 2) needs, objectives, value and your
Not knowing exactly what to say when approach. "We'll that sums it up. Your
closing. The good news is that, if you objectives are XYZ and we can definitely
understand number two, number one lessens help you achieve them. I know I need to
considerably. In this article I'm going give you a final price, which I'll send
to share several closes for various in a proposal. If that's acceptable to
selling situations. First, imagine that you, I can start the project in about two
you've had a good sales interview with weeks. Will that work for your schedule?"
the prospect. You've listened to their If they say "Yes, looks good, I hope we
situation, know where they want to go, can work together," then you simply need
and you feel confident that your service to deliver a proposal with an acceptable
is a good fit for them. You've explained price tag. If they have other issues,
how your service works, and now it's time they will bring them up: "Can you tell me
to pop the question. But first... What a little more abut how ABC will work?"
not to do: I had a client who did the Trial Close This is not a final close,
following every time: "OK, that's how my but a test to see if you are on track in
services work. Why don't you think about the sales process. Prospect: "Does the
it and get back to me and let me know training come with any follow up?" You:
what you'd like to do." No, no, a "We can certainly do that if you want to
thousand times no!! They'll think about measure before and after performance. Is
it alright. They'll think themselves out that important to you?" If they say
of it. And when you get back to them, "Yes," your trial close has confirmed
they'll tell you to call in three weeks what they want and what they are likely
or three months. You need to ask. But you to buy. A trial close is often used to
don't need to blurt out: "Well, would you follow up the answer to a question. Use
like to work with me?" No, you can be trial closes throughout the sales
more subtle than that and still close the interview. Here's another: Prospect: "I'm
sale comfortably. Here are a few ways to not sure our people will be willing to do
do that: Assumptive Close This is where that." You: "Many people are concerned
it looks quite certain the prospect wants about that, but we structure things so
to move forward. So just assume they are that we get very high participation. If
ready and close like this: "That's how we can do that, it will really improve
our services work and I'm confident we results, won't it?" The answer might go
can help you achieve the objectives something like, "Well, if you can do
you've outlined. Why don't we look at a that, it would definitely make a
time we can get started?" Most often, difference." You are building agreement
they'll open their calendar and look for and buy-in with every trial close. You
a time. If they have questions, they'll don't need a lot of closes. Once you've
let you know: "Before we schedule settled on a couple that work for you,
something I have a few more questions." continue to use them, with minor
Once you answer the questions adjustments, at the end of every sales
satisfactorily, go back to the assumptive interview. Soon you'll be confident that
close. "So why don't we schedule a you can close in a natural, confident way
starting date and I'll send you some every time. I promise your sales will go
preparation materials before our first up!
meeting." Budget Close You've discussed Robert Middleton, the owner of Action
everything but price. You have a fixed Plan Marketing, has been helping
price for your service or have figured Independent Professionals be better
out your price beforehand. This is one of marketers since 1984. On his web site
my favorite closes - especially if I'm find valuable resources, products and
selling by phone. "OK, that gives you an programs for attracting more clients. Get
overview of what coaching would consist a free copy of his Marketing Plan Sart-Up
of and the results you can expect. The Kit.




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